Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us.

• Personal Information: Name, email address, phone number, and payment information
• Business Information: Company name, industry, and tender-related data
• Usage Data: How you interact with our platform and services
• Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide and deliver the services you request
• Process payments and send transaction confirmations
• Send you technical notices and support messages
• Communicate with you about products, services, and promotional offers
• Monitor and analyze trends and usage patterns
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and enforce our terms

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: Third-party companies that help us operate our business
• Payment Processors: To process payments (e.g., Razorpay)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

Data Security

We implement appropriate security measures to protect your personal information:

• 256-bit SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection practices

Your Rights

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.