Terms and Conditions

Please read these terms carefully before using our services.

Last updated: June 24, 2025

1. Acceptance of Terms

By accessing and using Uptender AI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access Uptender AI services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained in the service
  • Remove any copyright or other proprietary notations from the materials

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

  • You must be at least 18 years old to use our services
  • You are responsible for maintaining the confidentiality of your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Payment Terms

All payments are processed securely through our payment partners. By making a payment, you agree to:

  • Provide accurate and complete billing information
  • Pay all charges incurred by you or any users of your account
  • Pay applicable taxes related to your use of the services
  • Be responsible for all charges incurred on your account

5. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access:

  • We aim for 99.9% uptime but do not guarantee continuous availability
  • Scheduled maintenance may temporarily interrupt service
  • We are not liable for service interruptions beyond our control
  • We may modify or discontinue services with reasonable notice

6. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Uptender AI and its licensors:

  • All content is protected by copyright, trademark, and other laws
  • You may not use our trademarks without written permission
  • User-generated content remains owned by the user
  • You grant us a license to use your content to provide services

7. Prohibited Uses

You may not use our service for any unlawful or prohibited activities:

  • Violating any applicable laws or regulations
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the service
  • Using the service for fraudulent purposes
  • Impersonating others or providing false information

8. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Disclaimer of Warranties

The information on this service is provided on an 'as is' basis. To the fullest extent permitted by law, we exclude:

  • All representations, warranties, and conditions relating to this service
  • All liability for any damages arising out of or in connection with your use
  • Any guarantees about the accuracy, reliability, or completeness of information

10. Limitation of Liability

In no event shall Uptender AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Uptender AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the service.

13. Governing Law

These Terms shall be interpreted and governed by the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of [Your City], India.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@uptenderai.com

Address: Uptender AI Technologies Pvt. Ltd., India

Phone: +91-XXXX-XXXXXX